Shipping policy

Shipping Policy

Thank you for shopping at KDM Lab Solutions Inc! We are committed to delivering your order accurately, in good condition, and on time.

Processing Time:

  • All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive another notification when your order has shipped.

Shipping Rates:

  • Shipping charges for your order will be calculated and displayed at checkout.

Shipping Destinations:

  • We currently ship to addresses within the United States of America.

Shipping Confirmation & Order Tracking:

  • You will receive a shipping confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 48 hours.

Customs, Duties, and Taxes:

  • KDM Lab Solutions Inc is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

  • KDM Lab Solutions Inc is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
  • Please review our Returns & Refunds Policy for detailed information about options and procedures for returning your order.

Lost Packages:

  • If your order is lost in transit, please contact our support team promptly so we can assist you in locating it.

Shipping Terms & Conditions:

  • By placing an order at [Your Store Name], you are responsible for understanding and agreeing to the shipping terms and conditions outlined above.

Contact Us:

  • If you have any questions about our Shipping Policy, please contact us:
    • Email: contact@kdmlabsolutions.com